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If a paid order can't be delivered, our team completes it or refunds the full amount to your wallet. Delivered codes can't be returned. Refund policy
At StubHub, our mission is simple: help fans find seats they’ll love, whenever they want. We've been doing it since 2000, and continue to lead the way today. With a StubHub gift card fans can purchase tickets to the games, shows and concerts they want to see. This is one gift they won’t want to return.
- One of the world’s largest ticket marketplaces
- StubHub Fan Rewards™
- The StubHub FanProtect® Guarantee
- 24/7 Customer Support
Redemption Instructions
Redemption Instructions
1. Go to www.stubhub.com/my/rewards
2. Sign in, or if you’re new to StubHub, sign up for free
3. Enter your StubHub gift card number in the “Add a Fancode & gift code” section
4. Enter your StubHub gift card PIN in the PIN field when prompted
5. Apply your StubHub balance during checkout on your next purchase
Note: The amount of your gift card is applied to the full amount of your order, including all fees. That means if your order total is greater than the amount of your gift card, the remaining balance will be charged to your credit or debit card or PayPal account.
Terms of use
1. Gift certificates and electronic "eGift cards" or physical gift cards (collectively, "Gift cards") can only be redeemed on stubhub.com or by calling customer service. We may enable redemption via mobile applications or m.stubhub.com at a later time; check your Gift card for details. You must have a StubHub account to redeem Gift cards. To create an account, visit StubHub.
2. Gift cards are not redeemable for cash and cannot be returned for a cash refund. Gift cards are not credit, debit or charge cards. No implied warranties attach to Gift cards.
3. Upon redemption, the entire balance of a Gift card is deposited to the recipient's StubHub account. Gift cards are not reloadable and cannot be associated with multiple StubHub accounts. Gift cards cannot be redeemed for past purchases.
4. If the cost of an order exceeds the Gift card amount, the recipient must pay the balance with a credit or debit card or PayPal account.
5. Treat Gift cards like cash. Lost, stolen or damaged Gift cards will not be replaced except where required by law, and only with proof of purchase as required and if the Gift cards have never been used.
6. Gift cards and their use on stubhub.com are subject to our User Agreement and Privacy Policy.
7. StubHub reserves the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift card is redeemed and/or used to make purchases on StubHub.com. Invalid or unidentifiable Gift card numbers will not be redeemed.
8. Purchases using Gift cards do not count towards StubHub rewards or loyalty programs.
9. StubHub reserves the right to change these terms and conditions from time to time at its sole discretion.
StubHub
What is StubHub
With a StubHub gift card fans can purchase tickets to the games, shows and concerts they want to see. This is one gift they won't want to return.
How to redeem
To add a StubHub gift card to your account
1. Go to 'Profile' then Settings. Select Wallet (on the StubHub app, tap 'My tickets.' Tap the first drop-down menu to select 'Settings,' and the second drop-down menu to select 'Wallet')
2. In the 'Add a code' field, enter the gift card exactly as it appears (including dashes)
3. Select 'Add'
Adding a gift code at checkout
1. To apply a gift card you've already added to your account. Check the box next to the code you want to use.
2. To add and use a gift card, select 'Manage' Select '+ Add a Gift Card' Enter the code number or gift card then 'Add' Check the box next to the code you want to use and 'Apply'
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